Privacy Policy | BS Gateway Private Limited

1. Who we are

BS Gateway Private Limited ("BS Gateway", "we", "us") is an IT infrastructure company registered in India and based in Khammam, Telangana. You can reach us at solutions@bsgateway.co.in or +91 94905 66624.

2. Information we collect

We collect information you provide directly when you submit an enquiry through this website, contact us by email, phone or WhatsApp, or apply for a role. This typically includes your name, organisation, email address, telephone number and the details of your requirement.

We also collect limited technical information automatically, including your IP address, browser type, device type, referring page and the pages you view. Where analytics are enabled, this is collected through Google Analytics.

3. How we use your information

To respond to your enquiry and provide the information, quotation or survey you requested
To arrange and conduct site surveys and deliver contracted services
To provide ongoing support to customers under a maintenance or managed services agreement
To assess job applications where you have applied for a role
To understand how the website is used and improve it
To comply with legal, regulatory and contractual obligations

4. Lawful basis

We process enquiry information on the basis of your consent and our legitimate interest in responding to prospective customers. We process customer information on the basis of contract performance. Where we are required to retain records for legal or tax purposes, we process on the basis of legal obligation.

5. Sharing your information

We do not sell your personal information, and we do not share it for third-party marketing. We may share it with service providers who support our operations (for example, email and hosting providers), with technology vendors where required to raise a support case or warranty claim on your behalf, and with authorities where we are legally required to do so.

6. Retention

Enquiry information is retained for up to 24 months from last contact unless you become a customer, in which case it is retained for the duration of our relationship and for the period afterwards required by applicable law. Job application information is retained for up to 12 months unless you ask us to remove it sooner.

7. Security

We apply reasonable technical and organisational measures to protect information in our care, including access control, encryption in transit and restricted internal access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and analytics

This website uses only essential functionality by default. Where Google Analytics is enabled, it sets cookies to measure aggregate site usage. You can block or delete cookies through your browser settings; doing so does not affect your ability to use the site.

9. Your rights

You may request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion where we have no continuing lawful basis to retain it, or withdraw consent for us to contact you. To exercise any of these, email solutions@bsgateway.co.in. We respond within 30 days.

10. Third-party links

This website may link to third-party sites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

11. Changes to this policy

We may update this policy from time to time. The current version and its last-updated date are always published on this page.

12. Contact

Questions about this policy or how we handle your information: solutions@bsgateway.co.in · +91 94905 66624